Returns/Exchange:

If an item is to be returned and or exchanged, the return shipping cost will be at the customer’s expense and items must be unused and in it’s original packaging and condition.

ALL packaging and tags must still be attached to items to be eligible for an exchange.

*Please note all sale / clearance & custom products are not eligible for a return or exchange.*

Please email us at info@krumpetzboutique.com advising that you would like to return an item; noting your order number and reason for returning the item/s in the email. We will provide you with our return address.

Cancellation of Orders

Krumpetz Boutique reserves the right to cancel your order if for any reason we are unable to provide you with the products subject to your order. We will notify you should this occur.

 Shipping costs are non­refundable and return shipping is not covered

Krumpetz Boutique is not responsible for the loss of your items. We strongly advice having a tracking service for your parcel back to us.